Format : Interactive online modules
You will get username and password to enroll to the course directley through this link
https://idc-learningportal.com/my/
The account will be ready after 2 hours after purchasing
The Business Etiquette Professional program is designed to strengthen the essential behaviors, communication practices, and professional standards required to succeed in today’s business environment.
Throughout this program, participants will develop a deeper understanding of how their behavior, communication style, appearance, and daily interactions influence not only their personal professional image but also the reputation and credibility of the organization they represent.
The program provides practical guidance on key areas of workplace etiquette, including professional communication, meeting etiquette, email communication, telephone manners, professional appearance, workplace interactions, and respectful business conduct. Participants will learn how to communicate confidently and appropriately across different situations while building positive and productive relationships with colleagues, managers, customers, and other stakeholders.
Beyond individual skills, the program aims to promote a broader culture of professionalism, respect, accountability, and positive representation. Participants are encouraged to recognize that every interaction—whether internal or external—is an opportunity to strengthen trust and reflect the values and standards of their organization.
By the end of the program, participants will be better equipped to:
* Demonstrate professional workplace behavior and effective communication.
* Apply appropriate etiquette in meetings, emails, telephone conversations, appearance, and daily business interactions.
* Build stronger and more respectful professional relationships.
* Represent themselves and their organization with confidence and credibility.
* Contribute to a workplace culture built on professionalism, respect, and positive business conduct.
Ultimately, business etiquette is more than knowing the rules—it is about consistently demonstrating the behaviors that build trust, strengthen relationships, and create a lasting professional impression.